certify.SBA.gov

The Small Business Administration's certify.SBA.gov is a digital platform that enables small business owners and easy way to apply for contracting-assistance programs. Many of these programs use older software or paper for applications. This makes it difficult and time-consuming for both citizens and the SBA to process and maintain. We we're tasked with modernizing the end-to-end process.

Challenges

Federal regulations behind these programs can be difficult to work with, and can implicitly dictate parts of the experience.

Note: This project is currently in active development as of January 2018.

Contributions

  • Personas
  • User research & testing
  • Wireframes
  • Prototypes
  • UI design
  • Accessibility/508 Compliance
  • Rails & Javascript Development